Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us, request our services, or subscribe to our communications.

• Personal information (name, email, phone number)
• Business information and requirements
• Communication preferences
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

• Provide and improve our AI business coaching and consulting services
• Communicate with you about our services
• Respond to your inquiries and support requests
• Send you marketing communications (with your consent)
• Analyze website usage and improve user experience

3. How We Store Your Information

Your information is stored in secure, access-controlled environments. We use industry-standard encryption for data in transit and at rest. Access to personal information is restricted to authorized personnel who require it to perform their duties.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

• Contact inquiries: 3 years after last contact
• Service agreements: 7 years after completion
• Marketing data: Until you opt-out or withdraw consent
• Website analytics: 26 months

5. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices align with SOC 2 Trust Service Criteria. For detailed information about our security practices, please visit our Security page.

6. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to deliver relevant advertisements

8. Your Rights

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@bafmin.com. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

For more information about our security practices and compliance posture, visit our Trust Center.